On Havva Designs© website there are two different language; international shop for worldwide clients (in English) and inland shop for Turkey clients (in Turkish).

Add products to your cart by pressing “Add to Cart” button. Look carefully of what you pick, as some of the items are finished products and some are downloadable instructions.

You`re able to change the content of the Cart until you continue shopping. After entering your records, you can no longer make changes.

Shipping cost will be added to the orders that need delivery. Choose the proper shipping cost according to the destination of the package:

10 € inside of European Union
20 € outside of European Union

Downloadable products have no shipping cost..

Payments via PayPal (for customers inside and outside of Europe)

All prices in my international shop in dolars (USD). Through PayPal you can buy wherever you are located in or whatever currency you use, because

– if you have a PayPal account, it will automatically convert the price to your own currency before you complete payment,

– if you don’t have a PayPal account and you pay by credit card instead, your bank will convert the price and charge you the appropriate amount in your own currency on your credit card bill.

Payments via Bank Transfer (for customers in Türkiye only)

This is an option only for in Turkey customers. Before you choose this I suggest you find out how much are the service charges for the payment. When making a bank transfer please make sure you mark it as “without charges to beneficiary”, which means you will pay all the service costs. Otherwise I can not proceed with your order.

If a payment is not received within 3 businies days of purchase, Havva Designs© shop reserves the right to cancel the order and re-list the items.

Items will be shipped only for cleared payments..

Finished products are shipped from Turkey using priority airmail. The package will be shipped within 2-5 business days after the payment is cleared. It takes approximately 7-10 days inside Europe and 10-21 days outside Europe for packages to reach their destination.
You will receive a special code for tracking your order.

Please be aware that any international custom charges are your responsibility.

If for some reason it`s not possible to fill your order, you will be informed by email.

Digital products are can download by only costumer’s own. You can DOWNLOAD immediatly your orders into your computer or any other device from My Account page after complate the payment (Credit Card or Paypal). When using the Bank Transfer the patterns will be sent by Havva Designs© administrator in 24 hours after the payment has arrived at our bank account.

If for any reason you are not happy with your purchase, please contact me at havva.designs@gmail.com within 15 days after receiving the item. You can only return the products that are not used or damaged. You will get a full refund within 15 days if the item is sent back in original condition.

Return shipping costs are the responsibility of the buyer.

There is no refund or exchange option for downloadable products.

When purchasing a pattern you will have a lifetime access to the file and all of it`s updated versions. However, for protecting the instructions from fraud or malicious act the access to the file is limited to 10 times of opening or downloading.
I recommend to download the pattern into your computer or any other device. I also recommend to make a copy of it into a cloud service, a flash drive or CD for any future issues or loss.

Any problems with downloads and renewals of the access to the files will be solved by E-mail.

There is no refund or exchange option for downloadable products.

If you didn`t find an answer to your question here, you may see F.A.Q. If that doesn`t help either, you may always contact me at havva.designs@gmail.com.